Lock information
Services and scope to be confirmed for Ollé
Our services focus on doors: door opening, cylinders, locks, escutcheons and security upgrades. Safes are not included, and door opening does not include opening a safe.
Lock information
Why we don’t deal with Ollé safes
Identifying a safe
Ollé is the brand of Arcas Ollé, a Catalan family company founded in 1845 and based in La Pobla de Claramunt (Barcelona). It makes built-in, wall and freestanding safes, armoured and high-security cabinets, deposit safes and key control solutions. A safe is a different product from a door lock, and we don’t deal with it.
Checking the case and its limits
Options before you accept the job
If you have a problem with an Ollé safe, the right thing is to contact the manufacturer or a specialist safe service. If your problem is with a door, we can help.
Lock information
What information you can give us if you were looking for Ollé
Our work is limited to the doors of homes, shops and residents’ associations. If you are unsure whether your enquiry is about a door or another product bearing the Ollé name, tell us what you see and we’ll let you know whether we can help.
- Explain whether the fault is with a door into a room or with a locked unit that stores items.
- Say where the Ollé name appears: on a plate, on a front panel or on another part.
- Describe in your own words what is happening, without sending combinations, codes or keys.
- If there is also a door with problems at the same place, mention it separately.
Lock information
Identifying an Ollé product
Details to identify the product
The Ollé name usually appears on the safe door or on its plate. If the fault is with the lock on the door of your home or premises, check the brand index.
Compatibility and availability
Lock information
Fault or upgrade need if you were looking for Ollé
Before talking about faults or upgrades, the first thing is to clarify whether the case involves a door, which is the only thing we deal with. A fault is something that has stopped working; an upgrade is wanting more protection or convenience from something that works. Either way, if it concerns the door of your home or premises, you can ask us.
Lock information
What to check after work on your door if you were looking for Ollé
- If work has been done on a door of your home or premises, open and close it before the visit ends.
- Check that the key for that door turns without sticking from both sides.
- Make sure the door leaf fits into the frame without having to push it.
- If you have any doubts about that door, mention them at the time or message us afterwards.
Lock information
What to confirm in the Ollé quote
Frequently asked questions
Questions about Ollé
Does door opening include an Ollé safe?
No. Door opening refers to the doors of homes, business premises and residents’ associations; it does not include safes of any brand.
Can you work on any Ollé model?
No. We don’t work on Ollé safes or security cabinets.
Which photos help identify my Ollé product?
A photo showing the brand name is enough to confirm whether it is Ollé. If it is, we’ll let you know we don’t deal with it. Don’t send photos of combinations, codes or keys.
How is the quote for Ollé confirmed?
We don’t prepare quotes for Ollé safes, because we don’t deal with them.
Does this page mean you are an official Ollé service?
No. This page only helps you identify the brand and does not imply any link with Arcas Ollé.
How do I know whether my enquiry involving the Ollé name has to do with a door?
Tell us what the product is and what is happening to it. If it turns out to be a door of a home, shop or residents’ association, we explain how to proceed; if not, we tell you from the start.
Can I ask you about my front door even though I arrived here looking for Ollé?
Yes. This page gives guidance about the brand, but the lock, cylinder or escutcheon on the door of your home or premises are part of our work.
Keep exploring
More pages related to Ollé
Contact
Ask about your Ollé product
If your enquiry is about the door of a home, business premises or residents’ association building, call us or message us on WhatsApp.