Legal information
Privacy policy
Identification and contact details
- Owner
- R. R. E.
- Tax ID
- 45.569.552-C
- Address for notices
- Calle la Paz 145, Local C, 03181 Torrevieja
- Email address
- info@locksmithtorrevieja.es
Legal information
Data controller and contact channels
This policy explains how the personal data of people who contact locksmithtorrevieja.es is processed, in accordance with the Reglamento (UE) 2016/679, general de protección de datos (RGPD) (EU General Data Protection Regulation, GDPR) and Ley Orgánica 3/2018 (LOPDGDD) (Spanish Data Protection and Digital Rights Act).
Identity of the data controller
Data controller: R.R., E., owner of locksmithtorrevieja.es. Phone: +34 684 73 60 80.
Channel for exercising your rights
Legal information
Data and purposes by channel
The website has no active form, uses no analytics and does not ask for any data to browse it. We only process data when you contact us.
Phone enquiries
If you call, we process your phone number and the information you give us, such as the service address and the problem with the door, in order to handle your enquiry, give you the price and, if you accept it, carry out the job.
WhatsApp enquiries
If you message us on WhatsApp, we process your number, your profile name and the messages and photos you send, for the same purpose. WhatsApp is a third-party service provided by WhatsApp Ireland Limited, which processes data under its own terms. Please do not send documents or data that are not needed for your enquiry.
Form awaiting connection
The form on the website is not active: it does not send or store any data.
Hosting logs
Legal information
Legal basis for each processing activity
We process the data from your enquiry to take steps at your request prior to entering into a contract, such as giving you the price, and, if you go ahead, to provide the service, in accordance with Article 6(1)(b) of the RGPD (GDPR).
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Retention periods or criteria
Data from an enquiry that does not lead to a job is kept only for as long as needed to handle it. Data from a completed job is kept for the duration of the relationship and for the applicable legal periods for claims and tax obligations.
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Recipients, processors and transfers
No data is disclosed to third parties unless required by law. If you use WhatsApp, it processes data under its own terms.
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Your rights and how to make a request
You can request access to, rectification, erasure, objection to and restriction of the processing of your data, as well as data portability. If you believe your rights have not been respected, you can lodge a complaint with the Agencia Española de Protección de Datos (Spanish Data Protection Agency, www.aepd.es).
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Safeguards and review of processing
We apply reasonable measures to protect enquiry data and limit access to what is needed to handle each enquiry.
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Related documents
See also the legal notice and the cookie policy.