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UCEM locksmith services: repairs and spare parts
Lock information
Services related to your UCEM enquiry
With UCEM we repair installed locks, replace the cylinder or the spare part and, if no spare part is available, replace the lock with a compatible one.
Lock information
What we do with UCEM hardware
Installed lock and spare part options
UCEM Sistemas de Seguridad appears in its 2022 catalogue as part of the European group SECURIDEV, which specialises in hardware and security systems, alongside brands such as DOM and CR. That catalogue is hosted by a distributor and confirms the brand, but not that every reference is still available today.
Assessing the job and its limits
We identify the UCEM lock you already have fitted and which part is failing: the mechanism, the cylinder or the way it engages with the strike plate.
Options before you accept the work
If a spare part is available, we repair the lock or replace the cylinder or the part; if not, we suggest a lock compatible with the lock recess, which may be from another brand. We give you the price of each option before we start.
Lock information
What you can tell us about your UCEM hardware
With a UCEM lock already fitted, it helps to tell us which part is giving trouble and since when. Those details help point to whether it is the mechanism or the cylinder.
- With the door open, look on the lock faceplate for any engraved letters or numbers.
- Tell us whether the fault appears when turning the key or when pushing the handle down.
- Say whether the problem started suddenly or has got worse over time.
- Check whether the bolt rubs against the plate on the frame when you close the door.
Lock information
Identifying your UCEM model
Details to identify the hardware
The UCEM marking and the reference on the lock faceplate, the type of door and a photo of the cylinder. Don’t send detailed photos of your keys.
Compatibility and availability
With the reference we ask the supplier whether the spare part is still available, without assuming it is just because it appears in a catalogue, before giving you the price.
Lock information
Fault or security upgrade with UCEM
A UCEM lock may need fixing or may simply no longer suit you. Telling the two apart helps you explain what you are after.
- It is a fault when the handle no longer draws back the latch or the key sticks halfway through the turn.
- So is a cylinder that makes you work the key several times to open the door.
- It is an upgrade need when the lock works but you want to stop using the keys that are in circulation.
- So is wanting a cylinder with more protection on a door that opens without any problem.
Lock information
What to check after work on UCEM hardware
- Push the handle down several times and check that the latch springs back into place on its own.
- Turn the key all the way in both directions without feeling it catch.
- Close the door and check that the bolt enters the plate on the frame without rubbing.
- Try every copy of the key you are going to keep using.
Lock information
What to confirm in your UCEM quote
Repairing, replacing the cylinder or a part, or replacing the lock are priced differently depending on the reference and availability. VAT is always extra, the price depends on when the service takes place and a supplement applies outside Torrevieja. We give you the price before we start.
Frequently asked questions
Questions about UCEM
How do you check whether a spare part exists for an installed UCEM lock?
With the marking and reference of your lock we ask the supplier whether the part is still available. An old catalogue doesn’t guarantee that it is; if no spare part is available, we suggest a compatible lock.
Can you work on any UCEM model?
We can’t guarantee it. We repair UCEM locks, replace their cylinder or spare parts and replace them with a compatible lock, but each case depends on the reference and the parts available.
Which photos help identify my UCEM hardware?
One of the lock faceplate on the edge of the open door, another of the cylinder from outside and another of the whole door. Don’t send detailed photos of your keys.
How is the quote for UCEM confirmed?
With the photos and the reference we give you the price of each option before we start, with VAT extra. If the price changes once we take the lock apart, we don’t continue without your agreement.
Does this page mean you are an official UCEM service?
No. This page offers guidance on UCEM locks, but it does not represent any official link with UCEM or with its group.
What should I do if the handle on my UCEM lock no longer springs back properly?
You usually notice it because the handle droops or the latch doesn’t come fully out. Contact us and we’ll inspect the mechanism, without assuming the lock needs replacing.
Can I replace the cylinder of a UCEM lock even if the mechanism works?
It is a common request when you want to leave an old set of keys behind. We check that the mechanism responds properly and explain the options before we start.
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Ask about your UCEM hardware
Send a photo of the UCEM lock faceplate on the door edge and another of the cylinder, and tell us what is failing.