Brands · Identify your lock
DORCAS locksmith services: electric strikes and strike plates
Lock information
Services related to your DORCAS enquiry
With DORCAS we check the mechanical part of the strike and replace the electric strike with a compatible one. If the fault is in the entry phone installation, we give you guidance.
Lock information
What we do with DORCAS hardware
Strike plate and release mechanism
DORCAS is a Spanish manufacturer based in Siete Aguas (Valencia), active since 1971 and specialising in electric strikes. It also makes electromechanical and electromagnetic locks, door closers and access control. The electric strike is the part in the frame that releases the latch when the entry phone button is pressed; it is not the cylinder, which is where the key goes in.
Assessing your case and our limits
We check whether the fault is in the mechanical part, such as a misaligned strike plate or a latch that catches, or in the electric strike itself. If the electric strike works but is not receiving power, the problem is in the entry phone installation and we tell you so.
Your options before you accept the job
Depending on what we find, we adjust the strike plate, replace the electric strike with one compatible with the frame and the installation, or advise you on having the entry phone checked. We give you the price before we start.
Lock information
How to describe a DORCAS part
With DORCAS it is common to confuse the part in the frame with the lock in the door leaf. Before you message us, look at where it is fitted and what happens when someone presses the button on the entry phone.
- Tell us whether the part is in the frame, opposite the latch, or in the door leaf itself.
- Tell us whether the DORCAS name is engraved on the metal plate or shown on a sticker.
- Say whether it is a shared building entrance door or the entrance to a home.
- Explain whether you hear a buzz when the button is pressed but the door still will not give, or whether you hear nothing.
- Mention whether the door opens normally with the key even though it fails when the entry phone button is pressed.
Lock information
Identifying your DORCAS model
Details that help identify your hardware
The DORCAS marking and the reference on the electric strike plate in the frame, whether it is a building entrance door or a home door, and whether you hear the buzz when the entry phone button is pressed. Do not send access codes.
Compatibility and availability
With the reference we check which electric strike is compatible with the cut-out in the frame and with the installation voltage before giving you the price.
Lock information
Why it matters to check a door with DORCAS parts
A DORCAS part in the frame works together with the lock latch and the alignment of the door leaf, so the symptom does not always point to the part itself. What is best to do depends on that door, how the whole set was fitted and how worn it is. That is why it first needs to be seen in place.
Lock information
Checking, repairing or replacing a DORCAS part
These are three separate steps, and it does not always come to the last one.
- Checking means looking at the door, the frame and the latch to see where the fault starts.
- Repairing means correcting what is wrong, such as rubbing or misalignment, while keeping the part you already have.
- Replacing means removing the part and fitting another, which only makes sense if what we find justifies it.
- In any case we explain what we have seen, and you decide whether to go ahead.
Lock information
What to confirm in your DORCAS quote
Adjusting the strike plate and replacing the electric strike are priced differently depending on the model and the fitting. VAT is charged on top, the price depends on when the service takes place and, outside Torrevieja, a supplement applies. We give you the price before we start.
Frequently asked questions
Questions about DORCAS
Are a DORCAS electric strike and the cylinder the same component?
No. The electric strike sits in the frame and releases the latch when you press the entry phone button; the cylinder is in the door and is operated with the key. If the door opens with the key but not from the entry phone, the fault is usually in the electric strike or the installation.
Can you work on any DORCAS model?
No. We check the mechanical part of the strike and replace DORCAS electric strikes with compatible ones. We do not deal with electromagnetic locks, access control or the entry phone installation, although we give you guidance if the fault is there.
Which photos help identify my DORCAS hardware?
One of the electric strike plate in the frame, where the reference can usually be read, another of the whole door and, if you can, a short video while the entry phone button is pressed. Do not send access codes.
How is the quote for DORCAS confirmed?
From the photos and the reference we give you the price before we start, with VAT on top. If the price changes once we check the frame, we do not carry on without your agreement.
Does this page mean you are an official DORCAS service?
No. This page offers guidance on DORCAS electric strikes, but it does not indicate any official link, authorised distribution or certification with the manufacturer.
How can I tell whether the fault is in the latch or in the DORCAS part in the frame?
It is not always visible from outside. One clue is whether the door is hard to close or rubs when pushed, as that points to the alignment of the door leaf; even so, it needs checking to be sure.
Is it worth recording a video of the DORCAS door before getting in touch?
Yes, a short one showing the door while someone presses the entry phone button helps us understand the symptom. Send it by WhatsApp together with a photo of the frame.
Keep exploring
More pages related to DORCAS
Contact
Ask about your DORCAS hardware
Send a photo of the electric strike in the frame and tell us whether you hear the buzz when the entry phone button is pressed.